24/7 Property Response Protocol

Emergency Restoration Guide

What to do in the first minutes after a property emergency.

Immediate action

Stop water, cut power if wet, and evacuate unsafe zones.

Document everything

Take clear photos and video before moving any items.

Call local dispatch

Reach on-call crews across MD, DC, and Northern Virginia.

Quick Emergency Checklist

What to do right away in property emergencies

Take these basic precautions before our local dispatch team arrives on site. Prioritize personal safety over physical property restoration at all times.

Select an incident type
Local Crews on 24/7 Standby

TriServe dispatches direct restoration teams throughout Maryland, DC, and Northern Virginia.

Scenario Guidance

Water Damage

Immediate Action

From ruptured supply lines, water heater bursts, or appliance leaks.

Safety Priority: Turn off the water supply main before water reaches living quarters.
Recommended Immediate Steps
1

Shut off the water main or local valve if you can safely reach it.

2

Move high-value items, rugs, and paperwork away from wet floors.

3

Avoid using electrical devices, lamps, or wall outlets near pooled water.

4

Contact TriServe immediately to begin structural moisture extraction.

Crews handle cleanup directly and coordinate with insurance
Emergency 01Water Damage
Emergency 02Flooding
Emergency 03Sewage Backup
Emergency 04Fire & Smoke Damage
Emergency 05Mold Discovery
24/7 Live Emergency DispatchDirect Local Crews

Emergency property damage? We respond in minutes.

Speak directly with our on-call restoration team in Maryland, DC, and Northern Virginia. No call centers, no runaround, and direct insurance coordination from day one.

Direct dispatch for water extraction, fire cleanup, mold remediation, and storm repairs.